We offer a wide range of accommodation and travel booking services (Services) across our websites, channels, and platforms. We refer to all of these services, together with our applications and websites as “Services” in this Privacy Notice.

We are firmly committed to ensuring the privacy of the personal information we collect and to maintaining safeguards to protect personal information in our care. There may be instances where your local data protection laws impose more restrictive information handling practices than the practices set out in this Privacy Notice. Where this occurs, we will adjust our information handling practices in your jurisdiction, to comply with these local data protection laws.

How do we use personal information
We collect personal information to manage our business relationships and continue providing our Services. Having this information enables the efficiency of our Services and allows us to continue fulfilling our obligations to our B2B Partners. Further information about the specific purposes for which we use the personal information we collect, and the legal basis of our processing for those purposes.

To provide the Services
We use the personal information we collect to provide our Services. In the course of conducting business, we may also work with service providers that may have access to your data and that process the aforementioned data in the name and on behalf of us as a result of the provision of services. The aforementioned service providers of us are included but are not limited to the following sectors: Accommodation, logistics & transport, technology, and IT services.

To process and facilitate transactions and payments
While we do not store any credit cards details in facilitating the payment process; we will use the personal information we collect to process transactions and payments, such as payments for accommodation and travel services.

To communicate with our B2B Partners about the Services
We use the contact information we collect from our B2B Partners to send transactional communications via email and within the Services, including confirming bookings, reminders of payments due, responding to questions and requests, providing customer support, and sending notices (based on performing our contractual obligations, or based on our legitimate interests to provide customer service to our B2B Partners) to Travel Service Provider. We also send communications during the process of Service onboarding, to help our B2B Partners become more proficient in using our Services.